Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between Data Envy (Pty) Ltd (“Data Envy”), operating the TribeBoard platform (“TribeBoard”, “we”, “us”, or “our”), and any individual, household, parent, guardian, caregiver, school, organisation, company, institution, or other legal entity that accesses, installs, registers for, subscribes to, or otherwise uses the Services (“User”, “you”, or “your”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must immediately discontinue use of the Services.

Definitions

For purposes of these Terms, the following definitions shall apply.

Headings are provided for convenience only and do not affect interpretation. References to “including” mean “including without limitation”. Singular terms include plural terms where context requires. References to laws include amendments and successor legislation.

TribeBoard reserves the right to modify functionality, change interfaces, introduce limitations, introduce paid features, replace technologies, suspend features, or discontinue features. No User has a vested right to the continued availability of any specific feature.

Users are solely responsible for maintaining credential confidentiality, protecting passwords and devices, and preventing unauthorised access. Users must promptly notify TribeBoard of suspected unauthorised access. TribeBoard may implement multi-factor authentication, access controls, and monitoring systems.

Users agree to use the Services lawfully, respect privacy rights, protect children, maintain accurate information, use location information responsibly, respect organisational rules, and comply with applicable laws. Users remain solely responsible for decisions made using information obtained through the Services.

Child Profiles may only be created by authorised adults or authorised Organisations. Users represent and warrant that they possess lawful authority to create and manage Child Profiles. TribeBoard does not independently verify parental relationships, custody arrangements, guardianship rights, or caregiver authority unless expressly stated otherwise.

Parents and guardians remain solely responsible for child supervision, child transportation, child safety, childcare decisions, and pickup and drop-off arrangements. The Services do not replace responsible adult supervision.

Users may invite caregivers to participate in household activities. TribeBoard does not perform background checks, criminal checks, driving record checks, or suitability assessments. Users remain solely responsible for selecting caregivers.

Organisations remain responsible for obtaining consent, managing staff permissions, maintaining accurate records, and complying with applicable laws. TribeBoard acts solely as a technology provider.

Users may not exploit, endanger, or harass children, track children without authority, or upload inappropriate child content. Violations may result in immediate suspension or termination.

Authorised individuals may request removal of Child Profiles and associated information. Verification may be required before action is taken. Certain information may be retained where required for legal, security, fraud prevention, or child protection purposes.

Part 3 – Location Services and Journey Tracking

Location Services are optional features that require user consent and appropriate device permissions. Location information may be shared only with authorised persons based on permissions configured by Users or Organisations.

Journey tracking features are provided solely for informational and coordination purposes. Journey information must not be treated as definitive proof of arrival, departure, attendance, transport completion, or physical presence.

Parents, guardians, caregivers, and schools remain solely responsible for verifying pickup and drop-off arrangements. TribeBoard does not verify driver identities, vehicle safety, transport completion, or child collection.

Location information may be inaccurate, delayed, incomplete, or unavailable. Users acknowledge that GPS technologies possess inherent limitations and should not be relied upon as the sole source of critical information.

TribeBoard is not an emergency response service. Users must contact emergency services, law enforcement, medical providers, or child protection authorities directly where appropriate.

Users may not use location information to harass, stalk, monitor without authority, violate privacy rights, or engage in unlawful activity. Misuse may result in suspension, termination, or reporting to authorities.

Location functionality may depend on Apple, Google, mapping providers, mobile networks, and cloud infrastructure providers. TribeBoard is not responsible for failures caused by third-party providers.

Part 4 – Subscriptions, Billing and Payments

TribeBoard may change pricing, billing structures, or subscription tiers. Where required by law, reasonable notice of material pricing changes will be provided. Continued use following implementation of revised pricing constitutes acceptance of updated pricing.

TribeBoard may offer free trials, promotional pricing, early-access programmes, referral incentives, or beta subscriptions. Promotions may be modified or withdrawn at any time. Trial billing terms will be disclosed before any charge is applied.

Schools, Organisations, and enterprise customers may be subject to separate billing arrangements contained in written agreements. Where signed agreements exist, those agreements may supersede relevant provisions of this Part.

Part 5 – Acceptable Use and Community Standards

Users shall use the Services only for lawful and authorised purposes, and agree to comply with applicable laws, privacy requirements, child protection obligations, educational regulations, these Terms, and related TribeBoard policies.

Users shall not violate applicable laws, circumvent security controls, misrepresent identity, create fraudulent accounts, access unauthorised information, misuse Child Profiles, abuse location-sharing functionality, or interfere with Service operation. Users shall not engage in conduct likely to endanger children or compromise safety.

Content must not be unlawful, defamatory, fraudulent, promote violence or abuse, exploit children, infringe intellectual property rights, or contain malware or harmful code. TribeBoard may remove Content that violates these standards.

Users may report child safety concerns, privacy concerns, harassment, unauthorised tracking, security incidents, or inappropriate Content through designated reporting channels.

Where violations are reasonably suspected, TribeBoard may remove Content, restrict permissions, disable features, suspend Accounts, terminate Accounts, or notify authorities. TribeBoard retains sole discretion regarding enforcement actions.

Users may voluntarily submit ideas, suggestions, recommendations, feature requests, or product feedback. Feedback may be used by TribeBoard without compensation.

Users are expected to interact respectfully with children, parents, guardians, caregivers, school personnel, organisations, and other Users. TribeBoard may publish and modify Community Guidelines from time to time.

Part 6 – Intellectual Property

All rights, title, and interest in the Services remain vested in Data Envy or its licensors, including software, source code, databases, interfaces, designs, logos, illustrations, workflows, AI systems, and documentation.

Subject to compliance with these Terms, TribeBoard grants Users a limited, revocable, non-exclusive, non-transferable licence to access and use the Services. No ownership rights are transferred.

Users shall not reverse engineer, decompile, disassemble, reproduce, modify, create derivative works from, or circumvent protections on the Services, except where expressly permitted by applicable law.

TribeBoard names, branding, logos, product names, slogans, and identifiers remain exclusive intellectual property of Data Envy. Users may not imply endorsement, affiliation, or sponsorship without written authorisation.

Users retain ownership of User Content. Nothing in these Terms transfers ownership of User Content to TribeBoard.

Users grant TribeBoard a worldwide, non-exclusive, royalty-free licence to host, store, process, display to you and your authorised household members, reproduce, synchronise, back up, and transmit User Content solely for the purposes of operating, securing, improving, and providing the Services.

For the avoidance of doubt, this licence does not permit TribeBoard to:

• Use User Content for marketing or advertising purposes.

Use User Content to train artificial intelligence or machine learning models.

Display User Content to persons outside your authorised household without your explicit action.

Sell or commercially license User Content to third parties.

This licence terminates when you delete your Account, subject to technical and legal retention requirements set out in the Privacy Policy.

Users grant TribeBoard a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free right to use submitted feedback. No compensation shall be payable.

Certain components may be governed by open-source licences. Nothing in these Terms limits rights granted by applicable open-source licences.

Claims regarding alleged infringement may be submitted to legal@tribeboard.app. TribeBoard may remove allegedly infringing content pending investigation.

Nothing in these Terms grants ownership rights in future Services, software, AI systems, business models, or integrations. All such rights remain vested in Data Envy unless expressly agreed otherwise.

Schools, Organisations, and enterprise customers may enter into separate licensing agreements. Where signed agreements conflict with these Terms, the signed agreement shall prevail for the applicable parties.

Part 7 – Artificial Intelligence, Warranties and Liability

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013 (POPIA) and the Consumer Protection Act 68 of 2008 (CPA).

Mandatory rights carve-out: Nothing in this governing law clause diminishes, limits, or displaces mandatory rights available to users under the law of their own jurisdiction. In particular: (a) EU/EEA users retain all rights under the General Data Protection Regulation (GDPR), including the right to bring data protection proceedings before their local supervisory authority and national courts under GDPR Article 79; (b) South African consumers retain all mandatory rights under the Consumer Protection Act 68 of 2008 that cannot be excluded by contract; (c) users in other jurisdictions retain mandatory consumer and data protection rights available under applicable local law.

Subject to the mandatory rights carve-out in Section 62, disputes arising from these Terms shall be subject to the non-exclusive jurisdiction of South African courts. “Non-exclusive” means that users are not prevented from bringing proceedings in their home jurisdiction where mandatory local law requires it.

TribeBoard is committed to providing information notices at the point of personal information collection in accordance with POPIA Section 18. Such notices are presented contextually within the app at the relevant collection points, including account registration, location permission requests, and child profile creation. These in-app notices form part of TribeBoard’s compliance with POPIA and supplement the disclosures in the Privacy Policy v4.1.

Users consent to receiving communications electronically, including service notices, billing notices, security notices, privacy notices, and legal notices. Electronic communications satisfy legal requirements for written communications where permitted by law.

TribeBoard may assign, transfer, delegate, or novate its rights and obligations under these Terms as part of mergers, acquisitions, asset sales, financing transactions, or corporate restructures. Users may not assign rights without prior written consent.

If any provision of these Terms is determined to be invalid or unenforceable, remaining provisions shall remain in full force and effect.

Failure to enforce any provision shall not constitute a waiver. Any waiver must be made expressly and in writing.

These Terms, together with Privacy Policy v4.1, the Child Safety Policy (where published), the Cookie Policy (where published), Community Guidelines (where published), applicable Subscription Terms, and applicable School Data Processing Addenda, constitute the entire agreement between the parties.

TribeBoard reserves the right to update these Terms from time to time. Material updates may be communicated through reasonable notice mechanisms. Continued use following implementation of updated Terms constitutes acceptance of such changes.

Data Envy (Pty) Ltd | Registration Number: 2020/208976/07

Part 9 – School, Organisation and Enterprise Terms

Organisations represent and warrant that they possess lawful authority to use the Services, have obtained all required consents, comply with applicable privacy laws, comply with child protection laws, and comply with educational regulations.

Organisations retain ownership of information submitted by the Organisation. TribeBoard receives only the rights necessary to provide the Services.

Organisations shall maintain reasonable security controls including strong authentication practices, access reviews, password policies, user lifecycle management, and incident reporting procedures.

Unless expressly agreed in a separate written agreement, TribeBoard does not provide a Service Level Agreement or guarantee uptime percentages, response times, resolution times, or recovery objectives.

Organisations may enter into separate agreements covering security, billing, data processing, support, service levels, and compliance obligations. Where a signed enterprise agreement conflicts with these Terms, the signed agreement shall prevail solely for the parties subject to that agreement.

Part 10 – Future Features and Platform Evolution

TribeBoard continuously evolves. Future Services may include school integrations, enterprise services, payment functionality, marketplace functionality, advanced AI services, and additional family coordination tools. Nothing in these Terms obligates TribeBoard to release any future feature.

Beta, preview, pilot, and experimental features may be offered from time to time. Such features may be incomplete, unstable, inaccurate, or subject to interruption. Users acknowledge that beta features may contain defects and assume risks associated with their use. Beta features may be modified or discontinued at any time.

Experimental AI functionality may produce inaccurate outputs, change behaviour over time, or produce unexpected results. Users acknowledge these limitations and assume associated risks.

Future Services may include school fee payments, activity payments, marketplace transactions, or financial integrations. Such functionality shall remain subject to applicable law and separate terms where necessary.

Future versions of the Services may permit interactions between parents, drivers, caregivers, tutors, coaches, and service providers. Unless expressly stated otherwise, TribeBoard acts solely as a technology platform and not as an employer, transport provider, agent, recruiter, or intermediary.

Data Envy may participate in mergers, acquisitions, corporate restructures, investments, or asset sales. Rights and obligations under these Terms may be transferred as part of such transactions. User information may also be transferred, subject to applicable privacy laws.

The following provisions survive suspension, termination, deletion, expiration, or discontinuation of Services: Intellectual Property, Content Licences, Feedback Licences, Liability Limitations, Indemnification, Governing Law, Jurisdiction, Payment Obligations, Privacy Obligations, and Security Obligations.

• Apple App Store Terms

These Terms are concluded between the User and Data Envy, not Apple. Apple is not responsible for the Services or their content.

Apple has no obligation to provide maintenance or support services for TribeBoard.

To the extent permitted by law, Apple bears no responsibility for warranty claims relating to the Services.

Subscriptions purchased through Apple must be managed through the User’s Apple account settings. TribeBoard cannot cancel or refund Apple subscriptions on your behalf.

TribeBoard provides an in-app account deletion mechanism accessible at Settings › Account › Delete Account. This mechanism is available unconditionally to all registered users at all times. Account deletion permanently removes account credentials, all linked Child Profiles, household records, journey history, location logs, and associated content in accordance with Privacy Policy v4.1 Section 10.

Note regarding Apple subscriptions: Deleting your TribeBoard account does not automatically cancel an active Apple subscription. You must separately cancel your subscription through your Apple ID settings (Settings › [your name] › Subscriptions) before or after deleting your account.

Google Play Terms

These Terms are concluded between the User and Data Envy, not Google. Google bears no responsibility for the Services or their content.

Subscriptions purchased through Google Play shall be governed by Google’s billing and subscription management processes.

Users acknowledge that Google Play policies may apply to certain aspects of Service distribution and billing.

Export Control and Sanctions

Users agree to comply with all applicable export control, sanctions, trade restriction, and import laws.

Users may not access or use the Services where prohibited by applicable laws or sanctions programmes.

Users represent that they are not subject to sanctions, not located in prohibited jurisdictions, and not acting on behalf of sanctioned parties.

Security Vulnerability Disclosure

Individuals who discover potential security vulnerabilities are encouraged to report them responsibly to security@tribeboard.app.

TribeBoard may work cooperatively with reporters to investigate and remediate vulnerabilities.

Nothing in this section authorises penetration testing, security scanning, vulnerability exploitation, or access to systems without prior written authorisation.

Schedule A – Subscription Terms

A1. Overview

This Schedule governs Subscription Services made available through TribeBoard to individual users, families, households, schools, organisations, and enterprise customers.

A2. Subscription Plans

TribeBoard may offer one or more subscription tiers differing in features, storage limits, user limits, organisation limits, AI functionality, reporting capabilities, and support levels. Subscription details will be displayed before purchase.

A3. Subscription Periods

Subscriptions may be offered on monthly, annual, multi-year, or promotional terms. Subscription periods begin upon successful payment processing.

A4. Auto-Renewal Authorisation

Unless cancelled before renewal, subscriptions may automatically renew. Users authorise recurring billing during the subscription period. South African users are entitled to advance renewal notice as described in Section 26.2.

A5. Free Trials

TribeBoard may offer free trial periods. At the conclusion of a trial, paid billing may commence, access may be reduced, or features may be restricted. Trial terms will be disclosed before any charge is applied.

A6. Pricing

Pricing may vary based on country, currency, user category, subscription tier, and promotional offers. Published pricing shall prevail unless otherwise stated.

A7. Taxes

Applicable taxes may be charged in addition to subscription fees where required by law.

A8. Cancellation Rights

Users may cancel subscriptions at any time. Cancellation generally becomes effective at the end of the current billing cycle. South African users have a 5-business-day cooling-off right as described in Section 28.1.

A9. Refund Policy

Refund eligibility shall be determined in accordance with applicable law, Apple policies, Google policies, and direct billing policies.

A10. Suspension for Non-Payment

TribeBoard may restrict or suspend premium functionality where payment obligations remain outstanding.

Schedule B – School Data Processing Addendum (Summary)

B1. Purpose

This Schedule provides a summary of the data protection principles applicable to educational institutions using TribeBoard. A separate School Data Processing Addendum (“DPA”) may be executed where required by applicable law or organisational policy.

B2. Roles of the Parties

Generally, the School acts as Data Controller or Responsible Party and TribeBoard acts as Data Processor or Operator. The exact relationship may vary depending on applicable law and service configuration.

B3. Categories of Data

Information processed may include parent information, student information, child profiles, staff information, activity information, transportation information, and location information.

B4. Processing Purpose

Information may be processed for school coordination, activity management, transportation management, communication, and administrative functions.

B5. School Obligations

Schools remain responsible for obtaining parental consent, maintaining legal authority, managing staff permissions, maintaining data accuracy, and regulatory compliance.

B6. Security Measures

TribeBoard maintains administrative, technical, and organisational safeguards including access controls, encryption, monitoring, authentication measures, and logging systems.

B7. International Transfers

Where information is transferred internationally, TribeBoard shall implement appropriate safeguards as required by applicable law.

B8. Data Subject Rights

Requests relating to access, correction, deletion, restriction, and portability shall be handled in accordance with the Privacy Policy and applicable law.

B9. Subprocessors

TribeBoard may engage subprocessors including Supabase, Stripe, Apple, Google, email providers, and cloud providers. Subprocessors remain subject to contractual and security obligations.

B10. Full DPA

This Schedule is a summary only. Where required, a separate School Data Processing Addendum shall govern the processing relationship and must be executed before any school begins uploading student data.

Schedule C – Acceptable Use Examples

C1. Permitted Activities

Examples of permitted activities include: managing family schedules, coordinating school transport, tracking authorised family journeys, organising activities, managing child profiles, school communication, and activity coordination.

• C2. Prohibited Activities

Examples of prohibited activities include: unauthorised child tracking, harassment, stalking, identity impersonation, fraudulent activity, privacy violations, uploading malicious software, and unauthorised access attempts.

• C3. Child Safety Violations

Examples include: creating false child profiles, uploading inappropriate child content, misrepresenting parental authority, and sharing child information without authority.

• C4. Security Violations

Examples include: credential theft, account sharing, reverse engineering, unauthorised scanning, and circumvention of security controls.

• C5. Enforcement Examples

Potential enforcement actions include: warnings, feature restrictions, content removal, account suspension, account termination, and referral to authorities.

• Schedule D – Child Safety Reporting Procedures

D1. Purpose

TribeBoard is committed to maintaining a safe environment for children. This Schedule describes procedures for reporting child safety concerns.

D2. Reportable Concerns

Users should report: child exploitation concerns, unauthorised child tracking, child harassment, privacy violations involving children, suspected abuse, and unauthorised access to child profiles.

D3. Reporting Channels

Reports may be submitted through support@tribeboard.app, privacy@tribeboard.app, or other reporting mechanisms provided by TribeBoard.

D4. Emergency Situations

Where immediate danger exists, Users should contact emergency services, law enforcement, or child protection authorities before contacting TribeBoard. TribeBoard is not an emergency response service.

D5. Investigation Procedures

TribeBoard may review reported information, review account activity, review permissions, request documentation, restrict access, or suspend accounts.

D6. Interim Protective Measures

Where necessary, TribeBoard may disable child profiles, restrict permissions, suspend users, or freeze organisational access.

D7. Cooperation with Authorities

Where legally required or reasonably necessary to protect children, TribeBoard may cooperate with law enforcement agencies, child protection authorities, regulatory bodies, or courts.

D8. False Reports

Knowingly submitting false reports may constitute a violation of the Terms of Service.

Version History

v0.1 | May 2026 | Initial drafting framework

v0.5 | June 2026 | Expanded SaaS, privacy, school and child safety provisions

v0.9 | June 2026 | Added Apple, Google, security disclosure, export control and enterprise provisions

v1.0 | 7 June 2026 | Initial publication-ready master edition

v1.1 | 7 June 2026 | Legal compliance edition: CPA cooling-off and auto-renewal rights (§§26, 28, Schedule A); in-app deletion unconditional (§§60, 91); liability cap carve-out for death, personal injury and child harm (§55.5); Stripe billing terminates on account deletion (§27.3); content licence narrowed to exclude marketing and AI training (§46); indemnification scope narrowed (§56); governing law mandatory rights carve-out for GDPR and CPA (§§62, 63); POPIA Section 18 notice commitment added (§64); Section 1.2 policy references clarified.

TribeBoard Terms of Service v1.1 | © 2026 Data Envy (Pty) Ltd. All rights reserved.