Child Safety Policy

TribeBoard is a family coordination, scheduling, communication, journey management and school-run support platform. Because TribeBoard may involve children, child profiles, caregivers, schools, location sharing and journey tracking, child safety is a core priority.

This Child Safety Policy explains how TribeBoard expects users, parents, guardians, caregivers, schools, organisations and other authorised users to handle child-related information and use TribeBoard responsibly.

This Policy should be read together with the TribeBoard Privacy Policy v4.1, TribeBoard Terms of Service v1.1, TribeBoard Community Guidelines, TribeBoard Cookie Policy and any applicable School Data Processing Addendum.

Children’s information must only be uploaded or managed by authorised persons.

Parents and legal guardians remain primarily responsible for child safety.

Location sharing must only be used with lawful authority.

TribeBoard must not be used to monitor, track, harass or endanger children.

Child-related information must be protected from unauthorised access.

Schools and organisations must obtain required parental consents before using TribeBoard with child information.

TribeBoard is not an emergency service, child protection authority or transport provider.

Child Profiles may only be created or managed by:

• A parent
• A legal guardian
• An authorised caregiver
• An authorised school
• An authorised childcare provider

An authorised organisation with appropriate consent.

By creating or managing a Child Profile, the user confirms that they have lawful authority to do so.

TribeBoard does not independently verify parental relationships, custody arrangements, guardianship rights or caregiver authority unless required by law, policy, investigation or specific account review.

Parents and legal guardians remain responsible for:

• Supervising children
• Managing who has access to child information
• Granting or removing caregiver access
• Confirming pickup and drop-off arrangements
• Verifying school-run and journey information
• Ensuring that child photographs are uploaded lawfully

Ensuring that child information is accurate and appropriate.

TribeBoard provides digital coordination tools only. It does not replace responsible adult supervision, direct communication, emergency services or proper child-safety procedures.

Parents, guardians or household administrators may invite caregivers or trusted adults to access certain information. Caregivers may include family members, nannies, au pairs, domestic workers, drivers, tutors, coaches, family friends, and other trusted adults.

The person granting access is responsible for ensuring that the caregiver is trustworthy, authorised and suitable.

TribeBoard does not perform background checks, criminal record checks, identity checks, driver checks or suitability checks unless expressly agreed in a separate written agreement.

Schools and organisations using TribeBoard are responsible for:

• Obtaining parental or guardian consent where required
• Ensuring staff access is appropriate
• Removing access for staff who leave or no longer require access
• Maintaining accurate child-related information
• Complying with applicable privacy, child protection and education laws

Reporting child safety or privacy concerns promptly.

TribeBoard acts as a technology platform. Schools and organisations remain responsible for their own child protection procedures and legal obligations.

TribeBoard may include optional location-sharing and journey-tracking features. Location sharing must only be used with lawful authority, for legitimate family, school-run or activity coordination, by authorised parents, guardians, caregivers or organisations, and in accordance with the Privacy Policy and Terms of Service.

Users must not use TribeBoard location features to:

• Track a child without lawful authority
• Monitor another person without permission
• Harass, stalk or intimidate anyone
• Circumvent parental or guardian authority
• Share location information with unauthorised persons

Use child location data for unlawful or harmful purposes.

Location information may be delayed, inaccurate, incomplete or unavailable. TribeBoard must not be relied upon as an emergency service or as the sole method of confirming a child’s safety.

Users who upload child photographs or child-related content confirm that they have lawful authority to do so. Child-related content must not be inappropriate, violate a child’s privacy, expose a child to risk, be uploaded without authority, be shared with unauthorised persons, be used for harassment, bullying or exploitation, or violate applicable law.

TribeBoard may remove child-related content where we reasonably believe it creates a safety, privacy, legal or platform-integrity concern.

Users must not use TribeBoard to:

• Exploit, endanger, harass or abuse a child
• Create false Child Profiles
• Misrepresent authority over a child
• Upload inappropriate child content
• Track a child without lawful authority
• Share child information with unauthorised persons
• Circumvent parental or guardian permissions
• Impersonate a parent, guardian, caregiver, school or organisation
• Use child data for advertising, profiling or unauthorised commercial purposes

Attempt to access Child Profiles without permission.

Violation of this section may result in immediate account suspension, account termination, content removal, access restriction and, where appropriate, referral to relevant authorities.

Users should report child safety concerns as soon as possible. Reportable concerns include:

• Unauthorised Child Profile creation
• Unauthorised access to child information
• Unauthorised location tracking
• Misuse of child photographs
• Harassment involving a child
• Impersonation of a parent, guardian, caregiver or school
• Inappropriate child-related content
• Suspected child exploitation or abuse

Privacy violations involving children.

Reports may be submitted to support@tribeboard.app, privacy@tribeboard.app or security@tribeboard.app. Where available, users may also use in-app reporting tools.

Response commitment: TribeBoard will acknowledge child safety reports within 24 hours on business days. Reports involving immediate or suspected danger to a child will be escalated as a priority. TribeBoard is not an emergency service — where a child is in immediate danger, contact emergency services first.

TribeBoard is NOT an emergency response service. If a child is in immediate danger, contact emergency services, law enforcement, medical services or child protection authorities FIRST. Do not wait for a response from TribeBoard.

Local emergency numbers and resources include:

• South Africa: Emergency services — 10111 (Police), 10177 (Ambulance), 112 (General Emergency from mobile)

Childline South Africa: 116 (free, 24-hour helpline)

For international users: contact your local emergency services number.

When TribeBoard receives a child safety report, it may take steps such as:

• Reviewing the report and account activity
• Reviewing permissions and content
• Requesting verification
• Restricting access or suspending accounts
• Removing content
• Disabling Child Profiles or location sharing
• Freezing organisation access
• Notifying affected users

Cooperating with lawful authorities where required.

TribeBoard may prioritise reports involving immediate child safety, unauthorised tracking, privacy violations or suspected exploitation.

Before acting on certain child-related requests, TribeBoard may require verification including account authentication, email confirmation, parent or guardian confirmation, school or organisation confirmation, legal documentation, or other reasonable verification methods. TribeBoard may decline to act on requests where authority cannot reasonably be verified.

Parents, guardians and authorised persons may request removal of child-related information including Child Profiles, child photographs, school information, activity information, journey information, location history, household access, and related content.

Requests should be submitted to privacy@tribeboard.app. Some information may be retained where necessary for legal compliance, security, fraud prevention, dispute resolution or child protection purposes, as described in the Privacy Policy v4.1.

Schools and organisations should promptly notify TribeBoard if they become aware of:

• Unauthorised staff access
• Incorrect student or child information
• Lost or compromised credentials
• Unauthorised child tracking
• Privacy incidents
• Child safety incidents

Misuse of the platform by staff, contractors or volunteers.

Reports should be sent to privacy@tribeboard.app or security@tribeboard.app. Schools and organisations remain responsible for notifying parents, guardians, regulators or authorities where required by applicable law.

Users must not knowingly submit false, malicious or misleading child safety reports. False reports may result in account restriction, suspension or termination. This does not prevent users from making good-faith reports where they genuinely believe a child safety, privacy or security concern exists.

ABSOLUTE PROHIBITION: Child sexual abuse material (CSAM) is strictly prohibited on TribeBoard. Any CSAM discovered on the platform will be immediately removed and reported to the relevant authorities. There are no exceptions.

TribeBoard’s CSAM reporting obligations are as follows:

• Any CSAM discovered on TribeBoard will be reported immediately to the South African Film and Publication Board (FPB) at www.fpb.org.za and to the South African Police Service (SAPS).

For content involving users or victims in other jurisdictions, TribeBoard will also make a report to the National Center for Missing and Exploited Children (NCMEC) CyberTipline (www.missingkids.org/gethelpnow/cybertipline) where legally required or appropriate.

TribeBoard will fully cooperate with SAPS, the FPB, NCMEC, international law enforcement, and child protection authorities in any CSAM investigation.

Any accounts associated with CSAM will be immediately and permanently suspended pending investigation and referral.

If you encounter or suspect CSAM on TribeBoard:

• Do not share, forward or distribute the content.

Report it immediately via security@tribeboard.app with the subject line “CSAM Report”.

Report it to the SAPS or, in South Africa, via the FPB’s online reporting portal.

Statutory duty: Section 110 of the Children’s Act 38 of 2005 requires any person who reasonably suspects that a child has been abused, neglected, exploited or is in need of care and protection to report that suspicion to a designated child protection organisation, a social worker, or the Director-General of the Department of Social Development. Failure to report is a criminal offence under Section 110(4). This duty applies to TribeBoard employees and administrators who review child safety reports and form a reasonable suspicion.

TribeBoard’s commitment under the Children’s Act:

TribeBoard employees who review child safety reports and form a reasonable suspicion of abuse, neglect or exploitation are required by law to report that suspicion to a designated child protection organisation or social worker.

TribeBoard will maintain internal escalation procedures ensuring that child safety reports are reviewed by responsible personnel who are aware of their Section 110 obligations.

TribeBoard will cooperate fully with designated child protection organisations, social workers and the Department of Social Development where required.

Childline South Africa: 116 (free, available 24 hours). Childline provides counselling, reporting support and referrals for child abuse and exploitation concerns. Users and TribeBoard staff may contact Childline for guidance on reporting obligations.

TribeBoard is not a child protection authority, law enforcement agency, transport provider, school administrator, childcare provider, emergency response service, or caregiver verification service.

TribeBoard provides digital coordination tools. Responsibility for real-world child safety remains with parents, guardians, caregivers, schools, organisations and responsible adults.

This Child Safety Policy forms part of TribeBoard’s broader legal and safety framework, together with the Privacy Policy v4.1 and Terms of Service v1.1.

Where this Policy conflicts with the Privacy Policy or Terms of Service:

• Privacy and data protection matters are governed primarily by the Privacy Policy
• Platform access, liability, subscriptions and account rules are governed primarily by the Terms of Service

Child safety matters should be interpreted in a manner that best protects children while remaining consistent with applicable law.

TribeBoard may update this Child Safety Policy from time to time. Material updates may be communicated through website notices, in-app notices, email or other reasonable methods. Continued use of TribeBoard after updates become effective constitutes acknowledgement of the updated Policy.

Data Envy (Pty) Ltd

Registration Number: 2020/208976/07

15 Lottering Street, Bendor Park, Polokwane, Limpopo, South Africa, 0699

Website: www.tribeboard.app

Support: support@tribeboard.app

Privacy: privacy@tribeboard.app

Legal: legal@tribeboard.app

Security: security@tribeboard.app

To report a child safety concern: security@tribeboard.app

Childline South Africa (free, 24hr): 116

SAPS emergency: 10111

Version History

TribeBoard Child Safety Policy v1.1 | © 2026 Data Envy (Pty) Ltd. All rights reserved.

Version

Date

Description

v1.0

7 June 2026

Initial Child Safety Policy for TribeBoard

v1.1

7 June 2026

CSAM prohibition and mandatory FPB/SAPS/NCMEC reporting commitment (§17); Children’s Act 38 of 2005 Section 110 mandatory reporting duty and Childline 116 (§18); 24-hour acknowledgement commitment for child safety reports (§10); emergency section expanded with local emergency numbers (§11). Sections renumbered: former §17–21 become §19–22.

TribeBoard Child Safety Policy v1.1 | © 2026 Data Envy (Pty) Ltd. All rights reserved.